Tailwind offers two coverage options: 24/7/365 coverage or custom hours.
24/7/365 coverage ensures that Tailwind responds to messages around the clock, providing continuous support.
Custom hours allow you to set specific coverage times based on your time zone and preferred days. Conversations will flow through the platform according to your selected schedule.
You can update your operation hours at any time to adjust to your needs.
There are different packages proposed by Tailwind :
