Temporary Changes to Coverage Hours
Adjusting your coverage hours temporarily (e.g., switching from After Hours to 24-hour coverage for 2 days) is possible but not guaranteed.
How to Request It:
Email [email protected] as early as possible with your request.
Include specifics (dates, desired coverage).
Details: Feasibility depends on:
Call/Message Volume
Team Availability
Extra charges may apply, pending your approval.
Why It Matters: Approval hinges on operational capacity, so plan ahead.
Tip: Submit requests well in advance to increase the likelihood of approval.