Requesting a dedicated team member for your Tailwind account can provide more consistent and tailored support for your vacation rental operations. To start, contact [email protected] via email, providing your account details and expressing your interest in hiring a dedicated team member. The hiring process typically takes about 14 days, during which Tailwind will assist in the later stages of the interview process to ensure the candidate aligns with your needs.
You will be responsible for training the new team member, though they will come with relevant industry experience to facilitate a smoother onboarding process. Once the team member is hired, schedule a meeting with your representative to discuss your specific requirements and ensure their workflow integrates seamlessly with your operations. This personalized support can significantly enhance service quality, particularly during high demand periods.