Minor Issues (Notify Partner, Continue Monitoring)
1. Minor Leaks/Drips
Situation: Slow drips or moisture not causing immediate damage
Our Actions:
- Identify location and severity
- Advise guest to stop using affected fixture
- Document with photos/videos
- Inform you for next-day service scheduling
2. Appliance Issues
Situation: Non-essential appliances not working (washer/dryer, dishwasher)
Our Actions:
- Provide basic troubleshooting assistance
- Document the specific issue
- Send photos/videos for your review
- Coordinate repair scheduling
3. Partial Power Outages
Situation: Only certain rooms or outlets affected
Our Actions:
- Guide guest through breaker checks
- Identify affected areas
- Determine if issue can wait for business hours
- Document for maintenance scheduling
4. Internet/WiFi Issues
Situation: Connection problems, slow speeds, or complete outage
Our Actions:
- Perform basic router troubleshooting
- Check for area service outages
- Document issue for your IT support
- Provide alternative solutions if available
5. Pest Sightings
Situation: Non-dangerous insects or animals
Our Actions:
- Document type, location, and quantity
- Request photos from guest
- Reassure guest if pest is harmless
- Schedule pest control service
6. Beeping Alarms
Situation: Intermittent beeping or chirping sounds
Our Actions:
- Identify source (smoke detector, CO detector, appliance)
- Guide through battery replacement if safe
- Document for maintenance if battery replacement doesn't resolve
- Monitor for escalation if beeping continues